IT Manager (80%-100%) CHF 80’000 - 90’000 Via Pessina 9, 6901 Lugano, LUGANO Exp Level Senior Job Type Full-Time Language English Requirements Must: • Residing in Canton Ticino or willing to relocate • Degree in Computer Science, IT Engineering, or equivalent practical experience • At least 3 years of experience in a similar IT management or infrastructure role • Familiarity with MDM platforms and device lifecycle management • Strong networking skills: LAN, firewall, VPN, Wi‑Fi, switches, and cloud networking (Azure, AWS, GCP) • Solid understanding of endpoint protection, IT security, and compliance frameworks • Strong organizational, leadership, and problem-solving skills • Fluent in Italian and English; German or French is a plus • Motivation to contribute to a mission-driven, community-focused organization Technologies: AWS Azure Cloud Firewall GCP Hardware Support LAN Microsoft Intune Network Security VPN VMware Manager cody pointing finger at transparent company profile Responsibilities: • Manage relationships with IT suppliers (hardware and software), including contract oversight in collaboration with finance • Oversee the LAN and cloud networking infrastructure across multiple sites • Implement and maintain MDM solutions (e.g., Microsoft Intune, Jamf, VMware Workspace ONE) • Coordinate onboarding and offboarding of IT equipment for staff and volunteers • Provide first-level IT support and manage escalation processes with service providers • Define and enforce IT security policies, ensure compliance with data protection laws (nLPD) and standards such as ISO 27001 • Deliver internal training and promote best practices in the use of IT systems Methodology Description: 5 weeks vacation Coffee, tea Company workshops and knowledge sharing Individual educational training budget Public transport Half-Fare Table football Maternity/Paternity leave